On the way out I talked to one of the managers. I strongly suggested that they have a cashier by each door that they still have open or at least within sight of the doors.
So at this point I am disgusted and shout "Does anybody work here." There was no answer.
No selection of anything! Waste of time; go to Robinson!
I walked in the door by the old customer service desk for a catalog pick up. There was a sign saying the register was closed. So I start to walk into the store kind of looking around and a customer on their way out told me I need to find a register because that's what she had to do.
I am the second customer in a matter of minutes that had to find help. I like shopping locally but I also consider customer service very important.
Good sales at time of visit.
I noticed a big customer service sign above the shoe department so I head that way. At the shoe department there was another sign saying the register was closed.
The sales people are great
I worked for years for you at this store as L. P. Manager. I love this store and will as long as I am alive. God, how I wish I could come home. But no place for me.Fact is I would love this place even if I never worked here...
I ask about my catalog pickup. They promptly took care of me.
I head to the center of the store to find four people around the register at the center. This was at 5:20 PM and they said they were all there because they just had a line.
Jcpenney is a US Department Store based in Steubenville, Ohio. Jcpenney is located at 100 Mall Dr Unit B, Steubenville, OH 43952, USA.
Please contact with Jcpenney using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jcpenney opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.