Great service from the friendly staff. They make you feel like family when you come in the door.
Worst experience ever. Will not ever rent from them again. There website states they have pickup/drop off service but when you request that service they say they don't provide it. Would not accept my insurance so I had to pay an extra $35 a day which I was not planning on and then was not told about the $250 they would take out of my account and hold for a deposit until car was returned. Asked for pickup/drop off service to return the car which I was told again they do not provide but was told I could drop the car off at a body shop about a half mile from my home and walk home from there. Very unhappy with their service. Would not recommend. They need to change their website to state they do not provide these services.
They are always helpful and friendly. The only problem is if you need a car just for one day on a Sunday you still need to do a 2 day rental.
Hertz is a US Car Rental based in Steubenville, Ohio. Hertz is located at 1534 Sunset Blvd, Steubenville, OH 43952, USA.
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